Our Privacy Policy

Protecting your privacy is important to us. We strive to keep your personal information confidential. By ensuring that you are aware of and understand our Privacy Policy, we can provide you with better service. Please take a moment to read the following policy to learn how we handle your personal information.

Why we collect personal information

Factotum collects and uses your personal information to give you superior customer service, to provide you with convenient access to our services, and to make a wider range of services available to you. From time to time, we may also use your personal information to contact you to participate in a market research survey, so that we can gauge client satisfaction and develop better services.

How we collect personal information

We collect information about you in several ways. For example, we might ask for your contact information when you correspond with us, call us to request service or fill in a form on our web site.

When we disclose personal information

Factotum works with other companies that help us provide our services to you, and we may provide your personal information to these companies. For example, we may give your details to 3rd party contractors to allow them to provide services on Factotum's behalf. The information they receive is partial, Factotum will only provide the necessary information to outside companies and individuals.

At times we may be required by law or legal process to disclose your personal information. We may also disclose information about you if we believe that disclosure is necessary for the public interest.

How we protect your personal information

Factotum safeguards the security of the data you send us with physical, electronic, and managerial procedures. We urge you to take every precaution to protect your personal data when you are on the Internet. Change your passwords often, use a combination of letters and numbers, and make sure you use a secure browser.

Collecting other personal information

When you browse Factotum’s website, you are able to do so anonymously. Generally, we don’t collect personal information when you browse — not even your email address. Your browser, however, does automatically tell us the type of computer and operating system you are using.